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Aveeno FAQ’s 2022

Aveeno FAQ’s 2022

The promotion period starts on 04.05.22 and ends on 28.06.22. If you’d like to submit a claim, you need to do so within 6 weeks of purchase and by 09.08.22.

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  1. Purchase one of the qualifying Aveeno® products from Boots, online or in store between 04.05.22 and 28.06.22.

  2. Use the product as directed on pack.

  3. If after purchase you don’t love the results, fill in the money back guarantee claim form on aveeno.co.uk/bootsmbg, provide proof of purchase via an itemised store or online valid receipt showing the qualifying Aveeno® product(s) you purchased, the price you paid for it, the retailer you bought it from and the date of the purchase within the promotion period.

  4. You have up to six weeks from purchase to make a claim. Claims received more than six weeks from purchase will not be processed.

  5. All claims must be received by 09.08.22

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The offer applies to UK, ROI, IOM and Channel Islands residents, who are 18 years or over, except employees and their families of Johnson & Johnsons Limited subsidiary companies, their agencies and anyone professionally connected with this promotion.

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You can submit only one claim (regardless of product type) per person during the promotion period, up to a maximum purchase value of £14.99/€17.65. No bulk or 3rd party applications.

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Aveeno® Daily Moisturising Body Cleansing Wash 500ml

Aveeno® Hand Moisturising Hand Cream 75ml

Aveeno® Daily Moisturising Body Lotion 200ml / 300ml/500ml

Aveeno® Daily Moisturising After-Shower Mist 200ml

Aveeno® Daily Moisturising Creamy Oil 300ml

Aveeno® Skin Relief Soothing Shampoo 300ml

Aveeno® Daily Moisturising Body Wash 500ml

Aveeno® Skin Relief Nourish and Repair Cica Balm 50ml

Aveeno® Skin Relief Moisturising Hand Cream 75ml

Aveeno® Skin Relief Body Lotion 200ml / 300ml/500ml

Aveeno® Skin Relief Moisturising Body Wash 500ml

Aveeno® Daily Moisturising Yogurt Body Cream Apricot and Honey Scented 300ml

Aveeno® Daily Moisturising Yogurt Body Cream Vanilla and Oat Scented 300ml

Aveeno® Daily Moisturising Yogurt Body Wash - Apricot and Honey 300ml

Aveeno® Daily Moisturising Yogurt Body Wash - Vanilla and Oats 300ml

Aveeno® Face Calm & Restore Cleanser 200ml

Aveeno® Face Calm & Restore Oat Gel Moisturiser 50ml

Aveeno® Face Calm & Restore Toner 200ml

Aveeno® Face Calm & Restore Serum 30ml

Aveeno® Cream 100ml

Aveeno® Cream 500ml

Aveeno® Anti itch balm 75ml

Aveeno® Dermexa Emollient Cream 200ml

Aveeno® Dermexa Wash 300ml

Aveeno® Shampoo Oat Milk 345ml

Aveeno® Conditioner Oat Milk 345ml

Aveeno® Shampoo Apple Cider Vinegar 345ml

Aveeno® Conditioner Apple Cider Vinegar 345ml

Aveeno® Shampoo Fresh Greens 345ml

Aveeno® Conditioner Fresh Greens 345ml

Aveeno® Shampoo Blackberry & Quinoa 345ml

Aveeno® Conditioner Blackberry & Quinoa 345ml

Aveeno® Shampoo Almond Oil 345ml

Aveeno® Conditioner Almond Oil 345ml

Aveeno® Shampoo Rosewater and Chamomile 345ml

Aveeno® Conditioner Rosewater and Chamomile 345ml

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Online or in store in Boots only. Please check online or in-store for product availability.

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Yes, you simply need to follow the steps in the “How do I claim?” question. Claims cannot be made via any retailer or in-store.

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Yes, you simply need to follow the steps in the “How do I claim?” question.

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Claims can only be made online at aveeno.co.uk/bootsmbg

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Unfortunately, claims cannot be made without a valid receipt. With every claim a valid itemised receipt is required to verify your purchase.

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Unfortunately, purchases outside of the promotion period cannot be accepted.

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You can still make a claim provided you have purchased a qualifying Aveeno® product during the promotion period and you follow the steps in the “How do I claim?” question. It doesn’t matter if it was on a price promotion or discounted. You will be refunded the price paid for the qualifying product(s), taking into account any promotional offer, up to a maximum purchase value of £14.99/€17.65.

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If you don’t love the results, you have up to six weeks after the date of purchase to make the claim. Claims received outside of this timeframe will not be accepted.

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You must keep the following as proof of purchase:

-    Itemised store or online valid receipt showing the qualifying Aveeno® product you purchased, the price you paid for it, the retailer you bought it from and the date of the purchase within the promotion period.

Please note that some receipts may show the date on the reverse and therefore it may be necessary to upload more than one receipt image.

Receipt images must be uploaded in .png, .jpeg or .pdf format.

Any altered or tampered receipt will be deemed invalid and cannot be used as part of a claim.

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If you submit a valid claim, you will receive money back for the qualifying Aveeno® product purchased, up to a maximum amount of £14.99/€17.65, via your chosen method of payment. Please ensure the details you enter on your claim form are your correct bank details.

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If the rest of your claim is valid, but you the bank details you provided were incomplete or invalid, you will be emailed, and your postal address details will be requested. The refund will be then awarded in the form of a sterling cheque (GBP/€) made payable to you within 28 days of you providing your postal address.

If the refund is awarded via cheque, you are responsible for ensuring the cheque is cashed before its expiry date.

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Purchases using Boots Advantage Card points are excluded from this offer. Claims submitted in relation to Boots Advantage Card points are not valid and will not be processed.

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You will get the amount listed on your proof of purchase, taking into account any promotional offer, provided it is £14.99/€17.65 or less.  If the amount listed on your proof of purchase exceeds £14.99/€17.65, you will receive £14.99/€17.65

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You can submit only one claim per household during the promotion period against 1 Aveeno® products regardless of how many products purchased in one single transaction. Any successful claim will receive up to a maximum of £14.99/€17.65. Please identify the product to be claimed against in the web form.

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You will receive the funds through bank transfer to the bank account specified in the claim form, or through a cheque sent to the address indicated on the claim form, typically within 28 days of the date of submission of a valid claim. If you have not received your funds within 28 days, please contact [email protected].

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Full Terms and Conditions for the promotion can be found here.

For any further queries please contact [email protected].

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